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FAQ

1. Are your Wood Pellets Food Grade?

Yes, all of our Wood Pellets are certified for food use. Our Pellets are 

  • 100% hardwood pellets
  • No fillers, binders or additives

2. What are the Sample Packs?

The Sample Pack contains enough Pellets (50g) to do One Cook. This can help you determine if you like the Flavour before buying a greated amout and wasting money!

3. Whats your Postage Policy?

All our products are posted 2nd Class with The Royal Mail. The cost is calculated by accumulative weight of the products ordered.

4. Can i Email you for a Special Order? 

Certainly, drop us an email at ninjapelletman@gmail.com to discuss your order!